We can identify four reasons an organisation may have to use outsourcing:
According to research conducted in the US in the 90s by the Outsourcing Institute there are 10 aims companies want to achieve through outsourcing:
Source: Survey of Current Potential Outsourcing End-Users, the Outsourcing Institute Membership, 1998.
Outsourcing often goes hand in hand with the process of restructuring a company. The interaction goes both ways. On one hand outsourcing can be a part of the new structure and a way the company operates in a new setup. On the other hand introduction of outsourcing may initiate restructuring processes.
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